For decades, U.S. housing policy has quietly prioritized protecting existing homeowners over creating opportunities for future buyers. Zoning laws, tax incentives, mortgage structures, and even foreclosure practices have all contributed to driving up costs and limiting supply. Unaffordable by Design is a HousingWire exclusive dive into the roots of America’s housing affordability crisis — revealing how we got here and what it will take to chart a new path forward.

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When industry experts think about what could lead to a significant departure of loan officers and real estate agents, two main things come to mind:  AI and market conditions. Although AI and market conditions will have some level of impact, a much bigger game-changer is coming to the industry. It is the rise of the educated homebuyer, which is now in its infancy but will become the new norm within the next ten years.  

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Roughly two weeks after HomeServices of America announced that Chris Kelly was taking over as CEO from Gino Blefari, the firm is back with more C-suite changes.

On Thursday, the firm announced the appointment of Alex Seavall to chief financial and operations officer, along with the appointment of Candace Adams as executive vice president of HomeServices of America, the role vacated by Kelly.

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